Shipping Policy
Last updated July 26, 2026
This page covers where we ship, how long it takes, and what to do if something goes wrong along the way.
Where we ship
We currently ship to addresses within the United States only, including one-time orders and every subscription renewal. We are not able to ship to addresses outside the US at this time.
Shipping cost
Shipping is free on every order, one-time or subscription, no minimum order size required.
Processing time
Orders are typically processed and handed to our shipping carrier within 1 to 2 business days of being placed. Orders placed on weekends or holidays begin processing the next business day.
Carriers and tracking
We ship using standard US ground carriers. Once your order ships, you will receive a shipping confirmation email with a tracking number so you can follow its progress.
Delivery estimates
Most orders arrive within 3 to 7 business days after processing, depending on your location. This is an estimate, not a guarantee; actual transit time is set by the carrier once your package is in their hands.
Delays
Occasionally a package is delayed by circumstances outside our control, such as severe weather, carrier service disruptions, or unusually high shipping volume around a promotion or holiday. If your order is taking longer than expected, check your tracking link first; if it still looks off, email us and we will look into it with the carrier on your behalf.
Lost or damaged packages
If tracking shows your package as delivered but you cannot find it, or if it arrives damaged, email support@focusflowdaily.com with your order number. We will work with you to sort it out, which may mean a replacement or a refund; see our Refund and Returns Policy for how refunds work.
Address accuracy
Please double-check your shipping address at checkout. We ship to the address you provide, and we are not able to reroute a package once it has left our facility. If you notice a mistake, email us right away, before your order ships, and we will do our best to correct it in time.
Contact us
Questions about a specific order or shipping in general? Email support@focusflowdaily.com and include your order number if you have one.