Terms of Service
Last updated July 26, 2026
These Terms of Service (“Terms”) govern your use of focusflowdaily.com and any purchase you make from us. We have tried to write them in plain English. Please read them before you order. By using this site or placing an order, you agree to these Terms.
On this page
1. Acceptance of these terms
FocusFlow is a brand operated by DB Media Inc., a company organized in Texas with its principal place of business at 1321 Upland Dr, Houston, TX 77043. In these Terms, “we,” “us,” and “our” refer to DB Media Inc. doing business as FocusFlow, and “you” refers to anyone who visits our website or places an order.
By browsing focusflowdaily.com, creating an account, or placing an order, you accept these Terms in full. If you do not agree with any part of them, please do not use the site or place an order.
2. Eligibility
You may use this site and purchase from us only if:
- You are at least 18 years old.
- You are a legal resident of the United States, and the order will be shipped to a US address. We currently sell to US customers only and do not ship internationally.
- You are able to form a legally binding contract with us.
If we have reason to believe an order does not meet these requirements, we may cancel or refuse it.
3. Products and health disclaimer
FocusFlow is a dietary supplement, not a drug, and not a substitute for medical advice, diagnosis, or treatment. It is not intended to diagnose, treat, cure, or prevent any disease.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary.
FocusFlow contains caffeine (100mg per serving, roughly half of a large coffee) along with L-theanine, lion’s mane, L-tyrosine, and a B-complex. If you are pregnant, nursing, sensitive to caffeine, taking medication, or managing a medical condition, talk to your doctor before using FocusFlow. Stop use and consult a doctor if you experience an adverse reaction. Keep out of reach of children.
Product descriptions, ingredient information, and the research summaries on this site describe published studies on individual ingredients. They are provided for general information, are not a claim that FocusFlow treats or prevents any condition, and are not medical advice.
4. Orders and pricing
All prices are listed in US dollars and are current at the time of purchase. We may change prices for future orders at any time without notice; a price change never affects an order you have already placed and paid for.
When you place an order, you will receive an order confirmation by email. That confirmation is an acknowledgment that we received your order, not a guarantee that we can fulfill it. We may cancel or refuse any order, including for suspected fraud, a pricing or listing error, a payment that cannot be verified or processed, or a shipping restriction, and if we do, we will notify you and refund any amount already charged for that order.
Payment is processed at the time of purchase (and, for subscriptions, at each renewal) through our payment processor, Stripe. See our Privacy Policy for how payment information is handled.
5. Subscription terms
Some FocusFlow purchases are offered as “Subscribe and Save,” a recurring subscription that automatically renews and reships on a cadence you choose. This section explains exactly how that works.
How it works
- When you choose Subscribe and Save, you select a delivery cadence, currently every 30, 60, 90, or 120 days, along with the pack size you want.
- Your first order is charged at checkout and ships on our normal processing schedule.
- After that, your saved payment method is charged automatically at the start of each new cycle, on the cadence you selected, and a new order ships to the address on file. No separate approval is required for each renewal; that is what “automatic renewal” means.
- The per-serving price and any subscriber discount shown at checkout reflect the pack size and cadence you selected at the time. Pricing can change for future renewals; if it does, we will make current pricing visible in your account and at checkout before it applies to a new cycle.
Cancelling or changing your subscription
You can cancel, skip a delivery, or change your cadence or pack size at any time from your account page. Cancelling takes two clicks, has no fee, and does not require you to call or email anyone, although you are always welcome to email support@focusflowdaily.com if you would rather have us do it for you.
Timing matters. To avoid being charged for an upcoming cycle, cancel or skip before that cycle’s renewal date. Our 60-day money-back guarantee covers your first order only; renewal charges are not covered by the guarantee (see our Refund and Returns Policy). Cancelling your subscription stops future charges, but it does not, by itself, refund a charge that already went through.
Failed payments
If a renewal payment fails, we may retry the charge and will email you to update your payment method. A subscription with a payment method that cannot be charged after a reasonable number of attempts may be paused or cancelled.
6. Shipping, returns, and refunds
We offer free shipping within the United States on every order. Full shipping details, including processing time and delivery estimates, are in our Shipping Policy.
Your first FocusFlow order, whether a one-time purchase or the first shipment of a subscription, is covered by our 60-day, no-questions-asked money-back guarantee. Subscription renewals and reorders are not covered by the guarantee. Full details on how to request a refund, what is refunded, and how subscription cancellation and refunds relate to each other are in our Refund and Returns Policy.
7. Intellectual property
The FocusFlow name, logo, product photography, packaging design, website content, and other materials on this site are owned by DB Media Inc. or used under license. You may view and download material from this site for your own personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from any part of this site or our brand materials for any commercial purpose without our prior written permission.
8. Limitation of liability
We work hard to describe our products accurately and to keep this site running smoothly, but the site and its content are provided “as is,” without warranties of any kind beyond those that cannot be excluded under applicable law.
To the fullest extent permitted by law, DB Media Inc. will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or our products. Where liability cannot be excluded, our total liability to you for any claim relating to an order is limited to the amount you paid for that order.
Nothing in these Terms limits any right you have under law that cannot lawfully be limited, including certain consumer protection rights.
9. Indemnification
You agree to defend, indemnify, and hold harmless DB Media Inc., its officers, employees, and affiliates from any claim, loss, or expense, including reasonable legal fees, arising from your misuse of the site, your violation of these Terms, or your violation of any law or the rights of a third party.
10. Governing law
These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Any dispute arising from these Terms or your use of the site will be subject to the exclusive jurisdiction of the state and federal courts located in Harris County, Texas.
11. Changes to these terms
We may update these Terms from time to time, for example to reflect a change in our products, our practices, or the law. When we do, we will update the “Last updated” date at the top of this page. Continuing to use the site or place orders after an update means you accept the revised Terms. If a change is significant, we will make reasonable efforts to bring it to your attention.
12. Contact us
Questions about these Terms? Reach us at support@focusflowdaily.com or by mail at:
DB Media Inc.
1321 Upland Dr
Houston, TX 77043
